Banking Association South Africa - Code of Banking Practice

The Banking Association of South Africa's Code of Banking Practice intends to promote good banking practices by setting minimum standards for banks, increasing transparency and promoting a fair and open relationship between banks and their customers, thereby fostering confidence in the country’s banking system. The code is guided by four key principles, namely fairness, transparency, accountability and reliability. The document is divided into several parts, and covers the following topics:

1. Customer Entitlements and Responsibilities
2. Our Key Commitments
3. Principles of Conduct
4. Accounts
5. Credit
6. Payment Services
7. Dispute Resolution

.

Document Details

Document Type: 
Document Topic: 
Doument Author (Entity): 
Authoring Country: 
Originating Country or Trade Block: 
Issue Status: 
Year of Document: 
2012
Date of Document: 
Sunday, January 1, 2012
Document Authors: 
Banking Association of South Africa
Language (This Document): 
English

Legal Disclaimer: The content appearing on this site is for general information purposes only and made available on an "AS-IS" basis. The law is subject to change and no representation or warranty is made with regard to accuracy or fitness for a particular purpose.