This paper focuses on the implications in Côte d’Ivoire, but the challenges are often posed at the regional level. The constraints include broader policies impinging on financial inclusion, notably an interest rate cap, which will affect the provision of digital credit going forward, and a limitation on Micro Finance Institutions (MFIs)’ ability to move beyond savings and credit services into other activities, such as e-money issuance.
These and the following regulatory obstacles are addressed in this paper:
- E-money and payments
- Use of agents
- Customer identification
- Consumer protection
- Competition and coordination
Background: Côte d’Ivoire is a member state of the West African Economic and Monetary Union (WAEMU), challenges are often posed, and relevant policies adopted, at the regional level.