National ICT Policy & Strategy 2019-2024


This document sets out the 5-year 2019-2024 National ICT Policy and Strategy which provides the framework needed to leverage the benefits of ICTs to support the social and economic development of Somali society.

This document sets out the 5-year 2019-2024 National ICT Policy and Strategy which provides the framework needed to leverage the benefits of ICTs to support the social and economic development of Somali
society. The goal of this Policy is to facilitate Somalia’s digital transformation to a knowledge-based and inclusive society, and to accelerate socio-economic development toward fulfilling the Sustainable Development Goals.
This ICT Policy and Strategy (the Policy) outlines priorities and areas of intervention
to support the development of the ICT sector and to help meet overall socioeconomic development goals. The broad areas of focus over the five year period are:
1. Access - Cost of connectivity and coverage of networks
2. Domestic digital infrastructure – interconnection/IXPs, local hosting, domain
names, quality of service, cyber security
3. Citizen / consumer protection – e-commerce, privacy, child protection
4. Human resource development – digital literacy, ICT skills, e-education, R&D
5. Content – local media online, applications and financial services,
6. e-Gov – Government interconnection and open data, public e-services
(e-government, e-health, e-agriculture and e-education).

In this respect the key overarching goals of the Policy are therefore:
i To develop the critical ICT ecosystem components needed to empower
Somalia’s citizens with ICTs and to open up the potential for new business
opportunities, thereby helping to achieve the socio-economic development
goals of the National Development Plan (2017-19)
ii To speed up Somalia’s use of ICTs to support increased economic and
social activity, in banking and financial services, communications, health and
iii To achieve full mobile coverage and correct the significant disparities in access
and affordability to ICT infrastructure and services both within and beyond the
urban centres, in line with the Somali Infrastructure Strategic Plan (2019-2063).
This would incude deployment of required ICT infrastructure in all
the Regional States

In 2017, the Federal Republic of Somalia passed the National Communications Law
which established the regulatory authority - the National Communications Agency
(NCA) - defining its structure, decision-making procedures and the key areas of its
responsibilities. The National Communications Law lays the basis for a competitive
and enabling regulatory environment that recognises the need to ensure citizens
have access to voice, broadband and postal communication services throughout
the country. 

The Policy provides the strategic framework for the National Communication
Law and seeks to provide all stakeholders across all levels of government,
private sector, civil society and the public with a clear roadmap to drive
economic, social, cultural and political transformation through effective use
of ICTs. ICTs have a critical role in enabling socio-economic development
with positive impacts on job creation, delivery of health care, education and
research, and civic participation. However, obtaining the maximum potential
from these technologies requires comprehensive policies that take a multisectoral
view of ICTs. For example, this includes the areas of education, health,
finance, empowerment and social transformation, employment and social

The Policy therefore aims to address ICT infrastructure and other ecosystem
gaps through the use of several policy instruments and actions that make use
of supply side and demand side measures. It is expected that providing the
required ICT platforms and integrated support will contribute to building a
cohesive and economically independent society. 

1. Policy, legal, and regulatory framework
2. Public communication services – voice and broadband internet,
3. Universal access strategy (use of ICTs in underserved areas and by women,
youth, the disabled and marginalised groups
4. Basic infrastructure in all Regional States - domestic and international
backbones, radio spectrum, interconnection
5. Digital infrastructure – internet exchange points, cybersecurity, payments
6. Consumer protection, privacy & child protection
7. Human resource development – education, training, innovation, research
and development
8. Digital services and content – e-commerce, financial services, media,
governance/public administration, health, education, agriculture
9. Postal services development

Document Details

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Date of Document: 
Friday, November 1, 2019
Document Authors: 
Ministry of Post, Communications and Technologies
Language (This Document): 

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