The major objective of the Payment Systems Interoperability Directive of 2017 is to provide mandatory requirements for relevant financial institutions to achieve efficient interoperability. These institutions include banks, mobile network operators, the Natswitch switch and all other payment service providers offering auto-teller machines, point of sale devices, mobile payments, internet based payments and any other payment service providers the Reserve Bank of Malawi may determine.
It is mandated for the financial institutions to place necessary infrastructure for interoperability. The Reserve Bank of Malawi holds the ultimate authority to validate, and supervise the applicable financial institutions above.
The Directive explains requirements and arrangements for interoperability, and the responsibility to report to the Reserve Bank of Malawi. Disputes and the resolution mechanisms are covered in Part VI. Any financial institution contravening the Directive may face both monetary and administrative penalties.