State Council of People’s Republic of China - Guidelines on Strengthening the Protection of the Rights and Interests of the Financial Consumer


The State Council of the People's Republic of China through these guidelines aims to improve the supervision mechanism of financial consumer rights and interests, standardize the behavior of financial institutions, foster a fair and competitive market environment, and earnestly protect the legitimate rights and interests of financial consumer. In addition, the guidelines seek to prevent and dissolve financial risks and promote the sustained and healthy development of the financial industry. The document is divided into several sections, and covers the following topics:

1. Work Requirements
2. Standardize the Behavior of Financial Institutions
3. Improve the Supervision and Management Mechanism
4. Establish and Improve Security Mechanisms


Document Details

Document Type: 
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Date of Document: 
Wednesday, November 4, 2015
Document Authors: 
State Council of the People's Republic of China
Language (This Document): 
Chinese, Traditional

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